Agents of Change: Customer-First Commerce for the Next Era of Grocery

Tuesday, May 12, 2026
11:00 AM - 6:00 PM
 
1:00 PM - 1:15 PM
 
1:15 PM - 1:45 PM

Ahold Delhaize USA CIO Ann Dozier kicks off Progressive Grocer’s signature event with an engaging perspective on how her organization— and the grocery industry at large — are seizing today’s technology opportunities while preparing for the future. She’ll share the value of applying a unified lens across digital, data and technology, and her view on the powerful role of technology in helping food retailers drive efficiency, strengthen competitiveness and thrive in a rapidly evolving marketplace.

1:45 PM - 2:15 PM
 
2:15 PM - 2:45 PM
 
2:45 PM - 3:15 PM
 
3:15 PM - 3:45 PM
 
3:45 PM - 5:00 PM

In-person connections are fueling GroceryTech! Our exclusive Power Hour event provides the opportunity for 1:1 introductions with leading peers and influencers. Through a series of quick-hitting conversations, attendees have a unique chance to expand their networks in a casual setting. Power Hour keeps the conversations moving for an engaging and optimized networking experience, while tailored attendee profiles ensure maximum value for all. Instantly expand your connections and meet the diverse array of leaders who matter most to you!

5:00 PM - 6:00 PM

Let's mingle and celebrate the start of GroceryTech!

Wednesday, May 13, 2026
7:30 AM - 8:30 AM
 
8:30 AM - 9:00 AM

Today’s shoppers expect more than just products, they expect experiences. This session highlights how grocers are leveraging technology, from mobile apps to AI-driven personalization, to anticipate customer needs and create seamless, engaging shopping journeys. 

9:00 AM - 9:45 AM
 
9:45 AM - 10:15 AM

Store-level technology has become a critical lever for success, but delivering meaningful results requires more than deploying new tools – it also demands alignment across people, processes and partners. Learn how retailers are evaluating, implementing, and scaling in-store technologies to improve execution, empower associates, and improve the customer experience.

 

10:15 AM - 10:45 AM
 
10:45 AM - 11:15 PM
 
11:15 AM - 11:45 AM
 
11:45 AM - 12:15 PM

In a fireside chat with Progressive Grocer Managing Editor Bridget Goldschmidt, Stephanie Jensen, director of data science at Dollar General, explains how her job helps the discounter get the most out of its retail media network, and what the next phases of data science and retail media might look like.

12:15 PM - 12:45 PM

Executives from across the grocery industry take the stage to share the current state of their retail media programs, where they’re making investments, and what the future looks like for the practice.

12:45 PM - 3:45 PM

More information coming soon

4:00 PM - 4:30 PM

In the fast-paced grocery industry, it’s easy to get caught up in "tech for tech’s sake" or short-term wins. But true transformation isn't about the latest gadget, it's about building a resilient, future-proof ecosystem. We will explore how retailers can move beyond pilot programs and flashy demos to integrate technology that drives sustainable, multi-year growth.


This session dives into the strategic shift from reactive retail to proactive commerce. We will examine how AI, automation, and data orchestration can act as the foundation for a "long game" approach that prioritizes operational efficiency and successful execution for long-term wins.

4:30 PM - 5:00 PM

In an era of unpredictable demand, rising costs and complex logistics, a resilient supply chain is a retailer’s competitive advantage. This session brings together supply chain leaders to explore how grocery retailers are leveraging advanced tools, like AI-driven forecasting, automation, and real-time data, to optimize inventory, reduce waste, and keep shelves stocked.

5:00 PM - 5:30 PM
 
5:30 PM - 5:45 PM

Join us as we celebrate the winners of the 2026 GroceryTech Innovation Awards.

5:45 PM - 6:30 PM

Keep the celebrations going at our networking reception.

Thursday, May 14, 2026
7:30 AM - 8:30 AM
 
8:30 AM - 9:00 AM

AI is rapidly reshaping grocery retail, and the next frontier is agentic AI and agentic commerce. This session explores how autonomous, goal-driven AI agents are moving beyond analysis to action, optimizing assortments, pricing, replenishment, promotions, and transactions across the grocery value chain. This is not simply smarter digital commerce, it is a new operating model where intelligent agents collaborate with people and transact on behalf of shoppers and retailers within defined guardrails.

9:00 AM - 9:30 AM
 
9:30 AM - 10:00 AM
 
10:00 AM - 10:30 AM
 
10:30 AM - 11:00 AM

Shrink, theft and operational inefficiencies continue to challenge grocers, but technology is providing new ways to protect margins and enhance store operations. Learn how food retailers are leveraging AI-driven tools, real-time analytics and employee engagement programs to reduce losses while maintaining a positive customer experience.

11:00 AM - 11:30 AM

Info coming soon

11:30 AM - 12:00 PM

Building lasting customer loyalty in today’s grocery ecosystem goes beyond points and coupons, it’s about creating personalized, seamless and meaningful experiences. This session explores how data-driven strategies, digital tools and omnichannel engagement are transforming loyalty programs into growth engines.

12:00 PM - 12:15 PM