The physical grocery store is no longer just a place to buy goods; it’s a high-tech stage for customer and associate engagement. This session covers the two-sided coin of modern grocery success: implementing intuitive in-store technology that is seamless and delights customers and agentic AI workflows that can take the guesswork out of an associate’s day. Kroger Chief Information Officer Jim Clendenen will discuss how the grocer is currently utilizing in-store technology, as well as what’s in the pipeline. He will also dive into how Kroger is enabling its employees with agentic AI and other technology.