The environment in which regional grocers operate their online businesses today is complex. Serving online customers introduces incremental costs. As COVID-related concerns diminish along with related financial supports, inflation continues to impact overall macroeconomic conditions. Although online sales remain elevated compared to pre-COVID levels, growth is slowing but the competition from larger, national rivals is not. In this interactive session, designed for grocery executives, participants will learn to make the most of their online grocery strategy and the operational elements needed to protect market share, serve customers, grow revenue and achieve channel profitability.

Tomorrow’s successful grocers will be those who innovate swiftly and achieve a powerful omnichannel presence today. Work with peers in this collaborative share group to learn about responding to ever-changing consumer preferences and case studies of companies that have successfully brought innovative strategies back to their organizations.

Attendance limited to grocery executives.

Surges in online orders, disruptions in the supply chain, and increasing demands from consumers for anytime/anyhow order fulfillment are making it more important than ever to have a strong technology infrastructure and a data-first enterprise strategy. In this collaborative share group, explore how grocers can best meet evolving consumer demand on their path to becoming data-driven companies, while keeping digital and physical shelves stocked.

Attendance limited to grocery executives.

Join your industry peers, colleagues and friends to celebrate the start of the inaugural GroceryTech event.

Grab a full breakfast and meet up with industry peers, colleagues and friends before the event gets into full swing.

Opening Remarks 

The event kicks off with a keynote focused on Scaling With Personalization that highlights the need for collaboration between business and technology grocery executives who are on the journey to modernize their technology infrastructure to support innovation. Discover how grocers can build a technology infrastructure to profitably and personally serve shoppers now and into the future.

Smart software is reinventing the future of grocery. Personalized product discovery and recommendations are leading the way – across web, mobile and intelligent chat. Learn how to use these technologies to create truly customer-centric, end-to-end experiences.

Connect with peers and discover next-gen tech by solution partners that can help drive your organization for success.

Some grocery retailers are innovating faster than others. E-grocer Weee! is focused on increasing customer satisfaction and convenience, both through classic approaches and new ones enabled by technological advancements. This discussion will examine how Weee! is leveraging key technologies — think gamification, automation, video and user-generated content — to differentiate itself in an industry under rapid transformation.

The food and beverage industry is a fast-moving, trend-powered environment that relies heavily on making smart predictions to drive the business. AI/ML can improve the accuracy of these types of predictions by incorporating a wider range of signals & finding patterns that often humans can’t. But successfully adopting AI can be quite challenging for a number of reasons. Join us to discuss the top ways grocers around the globe are embracing AI to improve experiences for their employees, associates and their shoppers.

Enjoy lunch while participating in an interactive, real-time collaborative discussion designed to facilitate connection with industry thought leaders. Expand your professional network while engaging in topic-focused sales and marketing conversations.

This panel will focus on how grocery executives can build an artificial intelligence/machine learning strategy to serve shoppers now and into the future. We’ll examine AI/ML’s stake in forecasting, real-time inventory management, and more, as well as discuss impacts from cutting-edge technology such as ChatGPT – and how they may transform the customer experience.

As retailers and brands work to meet shopper demand for personalized experiences, often the rush to implement new capabilities can leave the needs of the shopper secondary. Join our panel of industry experts as we discuss the challenges and best practices for ensuring your shopper remains at the heart of your personalization ideation, product planning and development.

Connect with peers and discover next-gen tech by solution partners that can help drive your organization for success.

Our exclusive Power Hour event provides the opportunity for 1:1 introductions with leading grocery peers and influencers who matter most to you! Expand your connections in an engaging and optimized networking experience — held over drinks — that ensures maximum value for all.

In this session, we will take a data-driven look at several key themes for grocers operators in 2023, including consumer focus on value, private label, localization, warehouse automation and new sources of competition.

The pandemic lifted the lid on the true value of the grocery industry’s workforce. Today, when grocers list the major challenges that keep them awake at night and influence their tech decisions, that list is dominated by labor concerns and product safety. This panel session will examine topics such as labor of the future, robotics and automation, recruiting tactics, and engaging associates for better retention.

Raise your glass and join your industry peers, colleagues and friends for drinks and conversation.

Start the day off with a full breakfast and meet up with friends and colleagues before the event gets into full swing.

Being an essential business requires us to understand and anticipate the needs and wants of our customers beyond the transactional commercial exchange, and there is an implied responsibility to proactively know and serve the shopper in the most personal way possible. This case study will investigate how grocers replicate the “small neighborhood grocery store on the corner” concept, while still operating profitably and remaining competitive in service and pricing.

The grocery industry has faced large-scale, ongoing change over the last three years. To make the most out of this dynamic grocery landscape, collaborative partnerships are more important than ever. In this panel we’ll explore how leading consumer packaged goods companies are bringing their own data to retailers to influence shopper experiences and collaborate to drive growth. Hear from CPG leaders on how they create data collaboration strategies, develop technology initiatives, and make the most of Retailer-CPG partnerships.

Discover what it takes to put the customer at the center of the business and deliver an outstanding omnichannel experience across the customer buying journey – or risk yielding market share to the competition. Hear industry leaders talk about winning share and driving loyalty with the right mix of AI, analytics, assortment optimization and personalization.